About the service

MNP75 нь хэрэглэгч та дэлхийн хаанаас ч интернэтийн сүлжээгээр дамжуулан суурин холбооны үйлчилгээний дуудлагыг гар утас болон компьютерт хүлээн авах, гадагшаа дуудлага хийх, бусад нэмэлт боломжуудыг ашиглах замаар гэр бүл, хайртай дотнын хүмүүстэйгээ холбогдох боломжийг олгож буй үйлчилгээ юм. 

Үйлчилгээг ашиглах боломжууд

    

Service rates

Call rates

DESTINATIONS 7500, 7515, 7535, 7555, 7557, 7575, 7585, 7595
Within MNP75 network 0₮
Within Mobicom network 30₮
Within networks of other fixed line operators 20₮
Within Mongolia Telecom’s domestic long distance network 40₮
Within networks of other mobile operators 50₮
Note: The call rates are inclusive of VAT and billed by 60 + 1 second step

Special number rates

The MNP75 service rates of calls to be made to the other fixed line operators (20₮) will be added on top of the above mentioned rates.

SPECIAL NUMBER RATES PER 1 MINUTE
1109 385₮
1199
1950 363₮
1953
1908
1883
1932
1616
1617
1959
1619
1949 137.5₮ /30 seconds/
1200 198₮
1818 198₮
1977 123₮
The MNP75 service rates of calls to be made to the other fixed line operators will be added on top of the above mentioned rates (20₮).
1234 The MNP75 service rates of calls to be made to the other fixed line operators (20₮)
1917
1881
1912
1646
1937
1899
1888
1289
1990
Emergency numbers
101 Free of charge
102 Free of charge
103 Free of charge
Note: The call rates are inclusive of VAT.

International call rates

  • A MNP75 service customer can make an international call by dialing* + country code + phone number. Thus, you can make an international call at 30-40% cheaper rates compared with other gateways. To get further details on the price and tariffs, CLICK HERE.
  • The other international call gateways are used at the rate of 50₮ per minute + the rates of the given gateway.

Message Rates

MESSAGE DESTINATION RATES
Within MNP75 service network 6₮
Within Mobicom network 30₮
Within other networks 30₮
Note: Rates inclusive of VAT

Account Recharging

CARDS DURATION UNITS PRICE
3,000 card - 3'000 3'000 

5,000 card

30 days

3'000

5'000 

10,000 card

-

10'000

10'000

15,000 card

-

15'000 

15'000

20,000 card

90 days

14'000

20'000

36,000 card

180 days

24'000

36'000 

60,000 card

6 months

60'000

60'000

120,000 card

12 months

120'000 

120'000 

Recharge your MNP75 prepaid numbers in the following locations or here.

  • MobiCom service branches
  • Authorized dealers

MNP75 app

You can enjoy MNP75 app on PC and mobile device with Android and iOS operating systems through any Internet access (mobile data and WiFi networks).

 

  For Android phones click here to download

  For  iOS phones click here to download

 

Note: 

To change your password CLICK HERE. MobiCom is not subject to accountability for any loss of the login information.
If you have lost or wish to change the password, please contact the call center 2222, 18002222

 

 

Service tariff

MobiCom app is free to use and only internet usage charges will apply.

Is it possible to use this service in a way other than installing an application on my PC?

Besides installing the application on your PC, you can use MNP75 service by using an internet based fixed phone or mobile phones with Symbian, Apple iOS, Google Android operating systems.
 

Is it possible to make a call from the MNP75 phone number?
Yes. You can make a phone call to over 260 countries of the world by dialing *+ country code+ phone number. For example, dial *821056948751 and push the Call button directly. Get the international call rates and other details, visit https://www.mobicom.mn/en/m/404.
 

If the MNP75 number is not used, will it be deactivated?
If a new MNP75 number is not used within 180 days after the date of purchase, the number will be invalidated.
 

Is it possible to restore the invalidated number?
Yes. Your number will be retained for a period of 6 months after its invalidation and you can reactivate your number by paying the number retaining service fee of 3,000₮ per month and recharging the account with a phone card that extends the service term.
 

How to change the user password?
A user can click on the link phone.mobinet.mn and enter the user menu section by entering the phone number and password, and then change the password by selecting the password change submenu.
 

What to do if a user forgot his or her password?
The user can get its password restored by visiting Mobicom service centers with his or her ID. If you live in a foreign country, you can send your request for changing your password at the email address customercare@mobinet.mn together with the information containing your full name, contact phone number, email address, ID and personal registration number as well as the approximate balance of the account, and we can change the your password depending on whether the information matches with the user data or not.
 

Will an additional fee be added to the mobile phone bill if 7575 calls are made by using Mobicom 3G mobile phone?
The Mobicom 3G service fee will be charged at the rate of 9₮ per 1Kbit.
 

How much fee (how many bits) is added on top of the 3G user bill when mobile phone MNP75 software is downloaded into the phone?
The software is downloaded just once. 18,2MB or approximately 1,678₮ is added just once in the case of the (iOS) App store; 9,51MB or approximately 877₮ in the case of the (Android) Play store,and 1,3 MB or approximately 121₮in the case of (Symbian).
 

Whether a person living abroad can purchase and use MNP75 service number?
It is possible to purchase from a contracted dealer in the given country or through the website www.mobicom.mn directly by using an international VISA card. If you purchase through the web site www.mobicom.mn directly, please, select TDB Bank option.
 

Is ot required to activate roaming service when using my MNP75 number while I am abroad?
Your phone must have phone.mobinet.mn/mobileclient/index with theSymbian, Apple iOS, Android operating systems. But, in case if you make a call by using the free WiFi Zone (in hotels, department stores, restaurants, etc.), no additional fee is added to your phone bill. Fees will be added only if chargeable internet is used.
 

Is it possible to check my account information when the MNP75 service is used by mobile phone?
If iMobinet is used by a phone that supports Mobinet Symbian operating system, you can check your account balance. In other cases, you can enter mobinet.mn/login link to check your account balance.
 

How much money is added if a use r downloads the software on a foreign operator’s mobile phone and makes calls?
In this case, the internet rate of the given foreign operator is added on top of the minute rate of the MNP75service.
 

Whether it is possible to make calls in rural areas where Mobicom network is available?
It is possible to download it and make calls in the areas with 3.5G network coverage.
 

Is it possible to make calls from the MNP75 number by using Mobicom mobile number?
When calling from Mobicom phone number, the rates applicable outside the Mobicom network will be used:

70₮ for calling from MobiZone number

80₮ for calling from Mobicom number

80₮ for calling from a prepaid phone number

When your PC is turned off, you cannot receive the incoming calls or store the call log.