About the service

  • Build your own service bundle from a wide range of options that meet your needs.
  • Your service bundle is activated on the 1st of every month.
  • You can solely choose the data option to complete your service bundle. However, call and SMS options are not solely available for the service bundle.

Call-based bundle

For calls within MobiCom's network:

Call options

SMS options

data options

monthly fee

 

 

Unlimited call options

within MobiCom's network

9,900₮*

-

3GB unlimited data 14,900₮

24,800₮

6GB unlimited data 24,900₮

34,800₮

12GB unlimited data 33,900₮

43,800₮

Unlimited within MobiCom's network

4,900₮

14,800₮

3GB unlimited data 14,900₮

29,700₮

6GB unlimited data 24,900₮

39,700₮

12GB unlimited data 33,900₮

48,700₮

Unlimited on all networks

9,900₮

 

-

19,800₮

3GB unlimited data 14,900₮

34,700₮

6GB unlimited data 24,900₮

44,700₮

12GB unlimited data 33,900₮

53,700₮

 

For calls on all networks:

call option

sms option

data option

monthly

 

 

 

Unlimited call option 
for all networks

29,900₮*

 

-

3GB unlimited data 14,900₮

44,800₮

6GB unlimited data 24,900₮

54,800₮

12GB unlimited data 33,900₮

63,800₮

Unlimited within MobiCom's network

4,900₮

-

34,800₮

3GB unlimited data 14,900₮

49,700₮

6GB unlimited data 24,900₮

59,700₮

12GB unlimited data 33,900₮

68,700₮

Unlimited on all networks

9,900₮

 

-

39,800₮

3GB unlimited data 14,900₮

54,700₮

6GB unlimited data 24,900₮

64,700₮

12GB unlimited data 33,900₮

73,700₮

 

Data-based service bundle

For 3GB unlimited data options:

Data options

call options

sms options

monthly fee

 

 

 

3GB unlimited data

14,900₮*

 

-

14,900₮

Unlimited within MobiCom's network 4,900₮

19,800₮

Unlimited on all networks 9,900₮

24,800₮

Unlimited within MobiCom's network

9,900₮

Unlimited within MobiCom's network 4,900₮

29,700₮

Unlimited on all networks 9,900₮

34,700₮

Unlimited on all networks

29,900₮

Unlimited within MobiCom's network 4,900₮

49,700₮

Unlimited on all networks 9,900₮

54,700₮

For 6GB unlimited data options:

data options

call options

sms options

monthly fee

 

 

 

6GB unlimited data

24,900₮*

 

-

24,900₮

Unlimited within MobiCom's network 4,900₮

29,800₮

Бүх сүлжээнд хязгааргүй 9,900₮

34,800₮

Unlimited within MobiCom's network

9,900₮

Unlimited within MobiCom's network 4,900₮

39,700₮

Unlimited on all networks 9,900₮

44,700₮

Unlimited on all networks

29,900₮

Unlimited within MobiCom's network 4,900₮

59,700₮

Unlimited on all networks 9,900₮

64,700₮

For 12GB unlimited data options:

DATA OPTIONS

CALL OPTIONS

SMS OPTIONS

MONTHLY FEE

 

 

 

12GB Unlimited data

 33,900₮*

 

-

33,900₮

Unlimited within MobiCom's network 4,900₮

38,800₮

Unlimited on all networks 9,900₮

43,800₮

Unlimited within MobiCom's network

9,900₮

Unlimited within MobiCom's network 4,900₮

48,700₮

Unlimited on all networks 9,900₮

53,700₮

Unlimited on all networks

29,900₮

Unlimited within MobiCom's network 4,900₮

68,700₮

Unlimited on all networks 9,900₮

73,700₮

- Please note that your internet speed will change to 128Kbps after the data option in your bundle reaches its limit. PAYG rate for data is 0₮.

To become a new subscriber

If you wish to become a customer of postpaid Minii Mobi service, visit a branch store nearest to you with your ID.

Minii Mobi package new numbers

TYPE OF NUMBER

NUMBER

ADDITIONAL PAYMENT*

Gold number

9xxxxAAAA

9CAA9CAA

9CAB9CAB

9CABBAC9

1,000,000₮
Silver number

9xxxAABB

9xxxABAB
85xxAABB
85xxABAB

500,000₮
Bronze number

9xxxABBA

9xxxAAAB

9xxxBAAA
85xxAAAB
85xxBAAA

100,000₮
Recommended number

9xxxABAA

9xxxAABA

9xxxABAC

0₮
Basic number 94хххххх
85хххххх
0₮
NEW CUSTOMER "MY МOBI" PACKAGE  
SIGN-UP FEE 0₮* 
/offer ends Mar 31, 2018/
DEPOSIT
INTERNATIONAL CALL DEPOSIT DEPOSIT + 200'000₮
INTERNATIONAL ROAMING CALL DEPOSIT DEPOSIT + 500'000₮**

*For customers who meet the criteria for Minii Mobi package, the deposit is 0₮, which is applicable to only 1 number registered on you. For customers, who do not meet the criteria, or signing-up a 2nd number for Minii Mobi package, the deposit will vary depending on the monthly base-fee. For example, if your monthly fee is up to 40,000₮, the deposit is 20,000₮, if above 40,000₮ the deposit is 40,000₮.

**To activate the international roaming call service, you need place a deposit of 300'000₮ after you have put in the deposit for International calls.

 

Discount

On-time payment discount

Pay your bill before the 20th of the month and enjoy a 5% discount on your next month's bill. 

PAYMENT TERM DISCOUNT RATE
Within 20th of the invoiced month 5%

Friends and Family discount

  • You can make calls to your loved ones at a discounted rate by getting up to 5 prepaid or post-paid phone numbers registered in the "Friends and Family" (FnF) discount service.
  • Send a following message when adding a member to the “FnF discount service”: put (+) in front of the phone number (+9xxxxxxx) to be registered and send the message to the special number 250.
  • Put (-) in front the phone number (+9xxxxxxx) to be deleted from the service and send the message to the special number 250 when you want to delete a registered member.
  • In order to see the list of the registered members, send a message D to the special number 250

Also, you can select the section “FnF discount” by dialing the number *210# AND pressing 2.

"FnF Discount" Service Rates

  PREPAID PHONE NUMBER POST-PAID PHONE NUMBER
Rates for making calls to the up to 5 registered phone numbers 25₮ 25₮
Rates for deleting the registered number 0₮
(Once a week)
0₮
(Once a week)
Rate of sending message to the number special 250 0₮
The rates are inclusive of VAT

Minii Mobi package service terms

  • You can choose from the following options to custom-build your postpaid Minii Mobi package.
  • The services included in the package consist of Calls, SMS and Data, which will be activated on the 1st of every month.
  • You can solely choose the Data option. As for the Call and SMS options, the other two options are mandatorily added. 

MOBILE CALL OPTIONS

CALL OPTIONS SERVICES INCLUDED

MONTHLY FEE

On-net Unlimited* within MobiCom's network 9,900₮
All networks Unlimited* on all networks 29,900₮

1.    If the mobile call option is not selected, the call usage will be accounted at additional service rates.
2.   “On-net” – refers to the unlimited* mobile call service within MobiCom’s network and is accounted at the monthly fee rate. As for outgoing calls to other networks, the rates for other networks will be applied.
3.   “All networks”- refers to the unlimited* mobile call service within MobiCom’s networks and other networks. The rate of this service applies monthly fee in the above chart.
4.   The call options exclude outgoing calls through roaming calls, international call gates, as well as special numbers, which will be accounted at additional service call rates.

MOBILE SMS OPTIONS

SMS OPTIONS SERVICES INCLUDED

MONTHLY FEE

On-net Unlimited* within MobiCom's network 4,900₮
All networks Unlimited* on all networks 9,900₮

1.    If the mobile SMS option is not selected, the SMS usage will be accounted at additional service rates.
2.   “On-net” – refers to the unlimited* SMS call service within MobiCom’s network and is accounted at the monthly fee rate. As for outgoing SMS to other networks, the rates for other networks will be applied.
3.   “All networks”- refers to the unlimited* mobile SMS service within MobiCom’s networks and other networks. The rate of this service applies monthly fee in the above chart.
4.   The SMS options exclude roaming SMS, international SMS service, as well as non-MobiCom special numbers, which will be accounted at additional service call rates.

MOBILE DATA OPTIONS

DATA OPTIONS MONTHLY FEE
Unlimited* (3GB) 14,900₮
Unlimited* (6GB) 24,900₮
Unlimited* (12GB) 33,900₮

1.Unlimited data option is available on MobiCom’s network and it does not apply to Data Roaming service.
2.Any remaining data at the end of the month will not be transferred to the subsequent month’s data usage.
3. Data usage has no speed limit for the first 3GB, 6GB and 12GB of data. Any data usage beyond the mentioned offer will be delivered at 128Kbps.
 
* Fair usage policy applies.

What is a monthly fee?

  • The monthly fee refers to the monthly regular payment which consists of the bundled services and additional services.
  • The monthly payment is invoiced to the customer regardless of the usage with an exception on the following:
    • The customer activated the number keeper service
    • The service is fully cancelled in compliance with the law or under initiation by the service provider.

No usage monthly fee

If a customer has made no outgoing calls or usage for an entire month, the following invoice will be billed:

No usage monthly fee 9,900₮

Note:

  • The no usage monthly does not apply to customers with a mobile phone lease contract and the monthly fee will be invoiced in full.
  • The fees for the additional services and contracted data bundles will not be added to the no usage monthly fee.

Additional usage

The additional services include Content, Additional services, Unit transfer, Data roaming, data packages purchased at customers’ request as well as Pay-As-You-Go data usage.

How to check usage information

Text ‘M’ to 510.

To check your monthly bill for previous months, text ‘YYYYMM’ to 510. For example, if you wish to get your bill for June 2016, text ‘201606’ to 510.

Monthly bills are available after the 7th of every month.

Usage step

  • The rates for calls within Mongolia is calculated in full at the first 60 seconds and at the 1-second-step starting from the 61st second.
  • The rates for international calls is calculated in full at the first 6 seconds and at the 1-second-step starting from the 7th second.
  • Mobile internet usage is calculated at the rate of 10 kilobytes for the first 10 kilobytes, and starting at 11th kilobyte, the 1-kilobyte-step will be followed.

Discount

On-time payment discount

If a post-paid customer pays its phone bill within the 20th of the month, the customer will be entitled to get a 5 % discount from the payment of the phone bill of the subsequent month.

PAYMENT TERM DISCOUNT RATE
Within 20th of the invoiced month 5%

Friends and Family discount

  • You can make calls to your loved ones at a discounted rate by getting up to 5 prepaid or post-paid phone numbers registered in the "Friends and Family" (FnF) discount service.
  • Send a following message when adding a member to the “FnF discount service”: put (+) in front of the phone number (+9xxxxxxx) to be registered and send the message to the special number 250.
  • Put (-) in front the phone number (+9xxxxxxx) to be deleted from the service and send the message to the special number 250 when you want to delete a registered member.
  • In order to see the list of the registered members, send a message D to the special number 250

Also, you can select the section “FnF discount” by dialing the number *210# AND pressing 2.

"FnF Discount" Service Rates

 

PREPAID PHONE NUMBER

POST-PAID PHONE NUMBER

Rates for making calls to the up to 5 registered phone numbers 25₮ 25₮
Rates for deleting the registered number 0₮
(Once a week)
0₮
(Once a week)
Rate of sending message to the number special 250 0₮
The rates are inclusive of VAT

Payment

  • The monthly bill is account from the 1st through 31st of the month, and will be billed on the 5-7th of the subsequent month.
  • The payment invoice consists of the respective monthly fee, call payments, other payments, discounts including VAT and outstanding balance. If the customer has an outstanding balance of over 1000₮, the outgoing services will be restricted first, and later incoming services will also be altogether restricted.
  • Any number with an outstanding balance will kept for 3 months excluding the month of the restriction, and on the 1st of the 4th month the number will be automatically terminated.

Others

Comprehensive bill

  1. Individual customers can get a comprehensive monthly bill at the branch store. Please be sure to bring your ID.
  2. Corporate customers can get the comprehensive monthly bill prior to the change of ownership from an individual customer to corporate customer.
  3. Postpaid customers can get a comprehensive bill of up to past 3 months, and prepaid service customers can get up to 6 months of comprehensive bill.

The following rates will be applied for comprehensive monthly bills available in English and Mongolian:

  • 1 month or 30 days                       1000 ₮
  • 2 months or 1-61 days                  2000 ₮
  • 3 months or over 61 days             3000 ₮ 

Number keeper service

The number keeper service refers to the service of temporarily deactivating the customer’s number at his or her own request. You can deactivate your number for 1-12 months. You can use this service free of charge for up to 3 months by texting “ON” to 560 or you can directly call the Call Center 2222. If you wish to use this service for more than 3 months, there will be a charge of 5000₮ starting from the 4th month and you must visit the branch store in person with your ID to activate the service.

NUMBER DEACTIVATION PERIOD RATES /VAT INCLUDED/
All numbers Up to 12 months First 3 months free. Starting from 4th month, 5’000₮ per month

Note:

·         Postpaid iPhone package subscribers are not eligible for this service.
·         Customers who have purchased a mobile phone on lease or subscribers who are currently on a fixed-period package are not eligible for this service.
·         Please note that if there is an outstanding balance, the number will be automatically terminated after 3 months.

Temporary deactivation

  • If you have lost your phone, you can visit the branch store closest to you with ID and you can temporarily de-activate your number.
  • The monthly bill will be accounted in full if de-activated at customer’s request.
  • If your registration documents are complete, you can directly call the Call Center 2222 to temporarily de-activate your number. In this case, you may be subject to answering additional questions for security purposes.

Changing package

If you wish to change your postpaid service package, please visit the branch store with your ID and your new service package will be activated.

Changing contracts

  • You can change the service contract between the day of the invoice and the last day of the month.
  • All balances must be paid completely at the time of the contract change.
  • Please note that at the time of the contract change, the previous month’s unused call minutes will be deleted.

Usage restriction

The usage restriction is an additional term for a postpaid service that informs the customer of the usage in stages, and restricts the usage when it reaches its maximum balance.

Service termination

Contract termination at customer’s request

  • To request a contract termination, the customer must visit a branch store in person with ID or equivalent documents (birth certificate, foreign passport)
  • Contract termination is only valid after all monthly bills have been fully paid.

Contract termination at service provider’s request

The service provider will terminate the service contract without warning in advance and charge the relative damages to the customer for the following reasons:

  • If the customer violates the contractual agreement
  • If the customer uses the products and service for inappropriate usage
  • If the customer fails to pay monthly bills on-time
  • If the customer declares false information on registration forms
  • If the customer is deceased
  • If the customer has a dispute with other services of the service provider

Postpaid Minii Mobi package

Postpaid Minii Mobi package is available under the “Fair usage policy”. If the customer is found to be using this service inappropriately, the service will be closed, the service contracted terminated and the respective damages will be paid by the customer.

  • “Fair usage policy” refers to the usage of calls, SMS and data services only for personal and individual use, excluding the use for corporate, commercial or industrial purposes.
  • Inappropriate usage refers to the unauthorized usage of the SIM card in devices specially equipped for mass broadcast of voice broadcast, outbound call center, SMS broadcast and other uses of the service.

Any usage exceedingly higher than the average usage of all customers will be checked for “Fair Usage”.

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